Driving Excellence: DeYarman Ford Indianola Receives the 2025 Ford President’s Award

Front three-quarter view of a white 2026 Ford F-150 towing a boat down a paved driveway.

At DeYarman Ford Indianola, our core purpose focuses on helping our community move forward. We strive to provide the versatile vehicles, dependable tools, and trusted service that allow Iowa drivers to pursue their dreams and experience the freedom of moving freely. Recently, Ford Motor Company recognized this holistic commitment to our community by presenting our team with the 2025 Ford President’s Award.

This honor represents one of the highest accolades Ford Motor Company bestows upon its dealer network. It remains a highly selective program, typically awarded to only about the top 10% of dealerships nationwide each year. Out of approximately 3,000 authorized Ford dealerships across the United States, only about 340 earn this distinction annually—placing us squarely in the top 10% nationwide.

 


What is the Ford President’s Award?

Established to honor elite performance, the Ford President’s Award salutes dealerships that provide a premier customer experience. Winning this award means a dealership does not merely rely on high vehicle sales volumes; it builds lasting relationships based on trust, operational integrity, and exceptional service.

The selection process filters out all but the most dedicated stores by relying heavily on actual customer data and rigorous operational metrics. To bring this trophy home to our Iowa showroom, our entire team had to demonstrate a harmonious, high-performing ecosystem across every single department and touchpoint.

The Strict Criteria for Selection

Earning a spot in the top 10% requires meeting demanding benchmarks established by Ford Motor Company. The award criteria evaluate a dealership’s complete operational health, focusing on four primary pillars:

1. Exceptional Customer Satisfaction Scores

The true foundation of this award rests heavily on feedback provided directly by the people who matter most: our customers. Ford evaluates dealerships using direct feedback from surveys completed after a purchase or a maintenance visit.

  • Survey Minimums: A dealership must secure a minimum number of completed customer surveys—typically 60 or more combined sales and service surveys via the Customer Viewpoint (CVP) or OneCX programs.
  • Above-Average Performance: The dealership must achieve a higher Net Promoter Score (NPS) or Customer Experience Index Score than the national or regional average within their specific dealership peer group.

2. Retail Sales Effectiveness

While customer care remains the central focus, an award-winning dealership must also prove it is a viable, high-performing business that effectively serves its local market. DeYarman Ford Indianola met and exceeded strict sales targets, specifically achieving 100% or higher retail sales effectiveness for combined car and truck sales within our designated market area.

3. Department-Wide Operational Excellence

An outstanding showroom floor is not enough on its own; the award requires a harmonious ecosystem across all dealership operations.

  • The Showroom & Finance: We maintain transparent pricing and clear contract terms, eliminating high-pressure tactics to keep your buying experience stress-free.
  • The Service & Parts Centers: Our team delivers honest diagnostics, efficient maintenance from certified technicians, clear communication, and a consistent commitment to utilizing authentic OEM parts.

4. Brand Ambassadorship and Franchise Status

To qualify for selection, a dealership must remain an active, qualified franchise in good standing. This means continuously investing in both our staff and our physical facility. Our team undergoes continuous training on Ford’s latest automotive technologies, including electric vehicles (EVs) and advanced driver-assist systems. Furthermore, our facility meets Ford’s state-of-the-art brand standards to provide a clean, modern, and welcoming environment for every guest.

A Quick Look at the Numbers

 

Award Metric Requirement For Selection
National Selectivity Top 10% of over 5,000 dealerships nationwide
Iowa Standings One of only about 12 dealers in the state
Survey Volume Minimum of 60 completed sales and service surveys
Sales Target 100% or higher retail sales effectiveness

 

Experience the DeYarman Ford Indianola Difference

“When a dealership displays the Ford President’s Award, it serves as manufacturer-backed recognition of a customer-first philosophy.”

For our guests at DeYarman Ford Indianola, this recognition validates our daily efforts to build a better experience. We understand that buying or servicing a vehicle is a major milestone. That is why we focus on making the process straightforward, transparent, and supportive.

Whether you visit us to browse our new inventory or need certified maintenance from the technicians at our service center, you can expect the exact high standards that earned this national accolade. We honor our legacy by continuing to serve our community with honesty, dedication, and a commitment to helping you advance toward your next destination. Visit DeYarman Ford Indianola today to discover our award-winning customer service firsthand.

Contact Us

We would love to hear from you! Please fill out this form and we will get in touch with you shortly.
  • This field is for validation purposes and should be left unchanged.

Menu

Get Directions

2406 N. Jefferson, Indianola, IA, 50125
DeYarman Ford Indianola 41.388188, -093.558444.